Online Student Records Request Step 1, Please Enter All Information
DO NOT skip reading this box.
****If you fail to adhere to the guidelines below, your request may be denied and refunded. ****
Take the time to read and adhere to the very important information below.
Non-compliance to the following instructions will prompt a delay in processing, and/or full refund and denial, requiring you to submit a new application. (There are additional instructions at the top of the next screen as well, however the following guidelines and requirements have been selected for emphasis and clarification because we find them to be most frequent reasons for processing delay or application denial.)
This is an official request for a copy of a student record. The information contained in this request should be considered private. Please complete all information in full and then finalize the order process by clicking 'Proceed to Check Out'. The information required on this page is necessary to verify and protect your school record from being accessed by unauthorized individuals.
GUIDE FOR COMPLETING YOUR APPLICATION
♦NO SS#/DRIVER'S LICENSE? If you do NOT have a Social Security Number and/or Driver's License, please enter '9999....' in those fields.
♦Requesting Electronic Official Transcript for College? Unless your college or program has told you otherwise, most will only accept electronic records as "Official" if they are submitted to them directly from us - the school or school district. Be aware that if this is the case for your school/college, and you choose to have an "Official" copy of your transcript emailed to you instead of to the school, they will likely determine that it is not acceptable as official. If the school does not accept your copy, you will be responsible for submitting a new application.
⇒ What to do instead: To route an electronic request to be delivered to a school, when you reach the "Delivery Address" section of the application, select "Educational Institution" from the drop-down box and enter the name of your school.
♦Only want records sent to your email address and not mailed to you? Then, please check the following option: "I would like my records sent electronically and NOT via Mail". - however: You must also check the box next to the document or your order will be denied.
⇒ Note: If your order total is "$5.00", that means that you have not selected the actual document, and have only been charged the student convenience and processing fee. Your order will be denied and you will need to submit a new application.
♦We do not have copies of diplomas: We understand the sentimental value and we're sorry that we cannot help. The only copies of diplomas that schools have are distributed to students upon their graduation. Neither Leon County Schools - nor individual school sites - are able to provide duplicate diploma certificates. We provide Official High School Transcripts, which are recognized as standard proof of your graduation for any employer, agency, or university.
♦We do not have access to GED Transcripts/Diplomas: We do not have access to GED Transcripts/Diplomas. If you earned a GED while living in Florida, please visit: https://ged.com/transcripts/florida/ .
♦Was your last year of attendance prior to 1997? Research Fee for Older Records: There is a $10 research fee if you graduated or withdrew prior to 1997. If you withdrew or graduated prior to 1997, in addition to the document you are requesting, you must also select the box, "Mandatory Microfilm fee - Request for students enrolled prior to 1997". If you do not select this fee box, your order will be declined and you will need to submit a new application.
IMPORTANT NOTE: We have discovered that a number of our microfilm rolls are damaged. While we hope that we receive the funding that is necessary to resolve this issue, for the time being we are unable to access a number of older records that are stored on microfilm. Please know that we will continue to make every effort to locate your records; however, the process to provide educational records prior to 1996 will now require additional time beyond our customary 7-day completion time to research and process.
♦Identity Verification: You will need to provide (upload) a clear image of your valid photo id. You may upload the id to your application in ScribOrder or email it to: tis.records@leonschools.net. If you do not, your order may be declined and you will need to submit a new application.
♦Are you an individual hoping to complete this records request for someone other than yourself? Per District policy and the Family Educational Rights and Privacy Act (FERPA) student records are only available to those who have authorization from the student or parent, guardian or responsible person if the student is less than 18 years of age. If the student is 18 years of age or older, school records will not be released to a parent, guardian, or responsible person without the student providing signed and dated written consent as well as a clear copy of their valid photo id. If you do not provide these two things, your order will be declined.
⇒If you are the legal representative for an individual 18 years or older, you will need to provide official documentation indicating your appointment, as well as a clear copy of your valid photo id.
SO, YOU’VE SUBMITTED YOUR APPLICATION, WHAT HAPPENS NOW?
♦ACCESSING THE ORDER TRACKER/ORDER STATUS: Once the order has been submitted and payment received, you will be directed to a confirmation page which contains the link to the Order Tracker. You will also receive a link to the Order Tracker via email from scribonline@scribsoft.com. To access the Order Tracker, you will enter your email address, order number and password.
♦CHECK YOUR EMAIL: You will receive emails from scribOnline@scribsoft.com to notify you of the status of your order and/or to ask you to provide information. It is important you read those emails carefully as additional information may be required to process your request.
♦HOW LONG WILL IT TAKE FOR YOU TO SEND MY RECORDS? (aka: PROCESSING TIME): Please allow up to 7 business days for processing. In special cases, research may take longer. If this is the case, or there is a problem in locating your information, you will be contacted via email.
♦DELIVERY METHOD: All records will be sent electronically whenever possible. All electronic records can be forwarded to 3rd parties and verified for authenticity by visiting https://scribsoft.com/verify-credentials.html.